The art of multi-tasking 2

5. Write it down You’ve got Gomer on line 4 and Melvin on line 5 when someone walks in the door. You smile and say, "Hi there, I’ll be with you in a moment. Please have a seat." Now back to Marvin. Or was it Melvin? There’s only so much room up there for these [...]

Use reminders, not affirmations

New research shows that self-help affirmations only work if you already believe in them. (BBC article: Self-help "makes you feel worse") So if you’re insecure about something, let’s say, your appearance or your ability to show up on time, don’t use a polar-opposite mantra like "I am beautiful." or "I am always early." You’ll actually end up depressing [...]